Privacy Policy
Last Updated: 2026
This Privacy Policy describes how River Bend Bliss ("we," "us," or "our") collects, uses, and protects your information when you visit our website at https://go.riverbendbliss.com/ or interact with our services.
1. What Information Is Collected
We collect information that you voluntarily provide when you:
Submit an inquiry or booking request
Contact us by phone, email, or SMS
Fill out contact forms on our website
Request information about accommodations, reservations, or property availability
This information may include:
Name
Phone number
Email address
Reservation or stay details
Special requests or inquiry details
We may also collect limited technical information such as browser type, device information, IP address, and website interaction data through standard analytics and tracking tools.
2. How Data Is Used
The information we collect is used to:
Respond to inquiries and reservation requests
Confirm bookings and communicate reservation details
Send appointment or reservation reminders
Provide customer support
Share updates related to your stay or requested services
Improve customer service and website functionality
We do not use your information for unrelated third-party marketing purposes.
3. SMS Opt-In Details
By providing your phone number and opting in through our forms or communication channels, you consent to receive SMS communications from River Bend Bliss regarding:
Reservation confirmations
Booking updates
Check-in and check-out information
Customer support
Service-related communications
Message frequency may vary depending on your interaction with our services.
Consent to receive SMS communications is not a condition of booking or purchase.
IMPORTANT: SMS opt-in consent and phone numbers collected for SMS purposes are not shared, sold, rented, or disclosed to third parties or affiliates for marketing purposes.
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve website functionality and analyze website traffic.
These technologies may collect:
Browser information
Device information
IP address
Website usage statistics
Session activity
You may disable cookies through your browser settings at any time.
5. Data Security Practices
We implement commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Although no method of transmission over the internet is completely secure, we strive to protect your information using industry-standard security practices.
6. User Rights
You have the right to:
Request access to your personal information
Request corrections or updates to your information
Request deletion of your information where legally permitted
Opt out of SMS communications at any time by replying STOP
Contact us regarding any questions about your personal information
7. No Sharing Policy
We do not sell, rent, trade, or share your personal information or SMS opt-in consent with third parties or affiliates for their marketing purposes.
Your information is used solely to provide and support the services requested from River Bend Bliss.
8. Third-Party Services
We may use trusted third-party providers for website hosting, CRM services, analytics, communication platforms, scheduling, and related business operations. These providers process information only as necessary to perform services on our behalf.
9. Data Retention
We retain customer information only for as long as necessary to:
Provide requested services
Maintain business records
Meet legal and regulatory requirements
You may request deletion of your personal information at any time.
10. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
River Bend Bliss
Phone: (512) 910-7660